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Frequently Asked Questions
How long will goods take to arrive?
All orders will be sent out within 24 hours,
the order will be sent first class post or parcelforce
48 for wholesale orders and should arrive within
3 days UK mainland according to latest post office
statistics - EU and USA same day shipping
if orderd befor 1pm GMT. Worldwide, Please
email us for scedule. because of our automated
stock system, if an item is available for
purchase on the MAMU lingerie website, then
the item is in stock and ready for shipping.
· Is it safe to use my credit card online?
Is it safe to use my credit card online? (We
use Paypal Now part of ebay) - for your
added security, all card processing is carried
out on the Paypal website, one of the most
secure in the world. We have been a Paypal
verified business user for over 2 years. If
you prefer we can process cards off line,
or bank transfer transfer and cheque.
On our website - Yes. Our secure 128 bit
server software encrypts your credit card information
so no one else can read it, even in the extremely
unlikely event that the data is intercepted on
the internet. Please note - we will be
using Paypal for all internet purchases -
Paypal is the worlds largest online card processing
company - we believe this is the safest &
most secure method of online transaction.
Is there someone I can speak to?
Yes, you can ring us on from 9am until 5.30pm
GMT Monday to Saturday with any questions you
have.
Can I order by telephone?
Yes, we are happy to receive orders by telephone.
Please ring 08451 661336 UK (local call rate)
or 347 408 0730 USA
Contact Us
Please contact us if you need any further assistance
Email: info@mamu.us
elephone: +44(0)0845 1661336
Fax: +44(0)870 124 0365
MAMU by Cocot Limited & MAMU International
limited -
Distribution
Unit 15 Omega 3 Works,
Roach Road,
London
E32PA.
Admin & Payment:
Geiga Limited 145/157 St John Street,
London,
EC1 V4PY
USA
MAMU International
1133 BROADWAY
SUITE 706
MANHATTAN
NEW YORK
NY 10010
Web www.mamu.us - email info@mamu.us
Fax: +1 360 323-6130
Phone +1 (347) 408-0730
Payment
We are pleased to accept most major credit,
debit and charge cards. These include Visa,
MasterCard, American Express, Diners Club,
Switch, Visa Delta and JCB. We also take
orders by telephone if this is more convenient
than online purchase.
Shipping & Insurance POA - UK per set
£1.32 Wholesale £10 up to 40 KLS.
World wide, POA.
Shipping is free until spring 2006
General Information
All prices quoted are inclusive of Value Added
Tax UK/EU (V.A.T.) where
appropriate and at the applicable rate.
For any further information please feel free to
contact us on 44(0)8451661336 London UK.
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